Contact Us

1300 DEFENCE (1300 333 362)

is the national telephone number for Defence, available Monday to Friday, 8:00am to 5:00pm

 

Contact and referral information for a range of subjects relating to the Royal Australian Navy, Australian Defence Force and Department of Defence.

Subject Summary
Advertising

Are you looking to advertise in one of the Royal Australian Navy publications?

Air Force

The Royal Australian Air Force website’s Contact Us page.

Army

The Australian Army website’s Contact Us page.

Australian White Ensign Requests

Information about how to request permission to use the Australian White Ensign (AWE).

Band Contacts

Contact information for the Royal Australian Navy Band for general enquiries, public relations and media enquiries, event advertising, information about RAN Band vacancies and auditions.

Band Support

The Royal Australian Navy Band provides music support for military ceremonies and parades, commemorative services, and community engagement events such as school concerts and music festivals.

For your event to be considered for RAN Band support, please download, complete and submit the RAN Band Support Request Form.

Ceremonial Support

Would you like to request Royal Australian Navy or Australian Defence Force support for ceremonial activities such as Anzac Day, Remembrance Day commemorations or participation in public festivals and ceremonies?

Committal of Ashes to the Sea

The families of deceased Australian Defence Force personnel may request to commit the ashes of their family members to the sea, on service land, or to the air. Details regarding making these requests may be obtained by contacting Defence Member and Family Support.

Complaints of Inappropriate Behaviour

Advice on making a complaint of inappropriate behaviour, either as a Defence member or against a Defence member, is available on the Department of Defence Complaints and Resolution website.

Contacting an Establishment

Are you trying to contact a naval base or establishment? e.g. Recruit School Executive Officer at HMAS Cerberus, the Coxswain's Office at HMAS Harman, the Medical Centre at HMAS Penguin.

Contacting Navy Personnel

Are you trying to contact a relative or friend who is a current member of the Royal Australian Navy?
Please note, we are unable to assist in contacting former RAN members.

Defence

The Department of Defence website’s Contact Us page.

Family Support

A list of contacts and helplines available to current and former Navy members and their families.

Honours and Awards

The Defence Honours and Awards website contains information and applications for your own un-issued medals, approval to wear foreign awards, long service medals and clasps (especially important Reserve members), a list of previously-issued medals (ideal for people wanting to know the medals of their ancestors who served in WWI or WWII), replacement medals, and more.

Media Enquiries

All initial media enquiries and requests are to be submitted via email to media@defence.gov.au.

Merchandise

Official Royal Australian Navy and ship merchandise can be purchased from the Navy Shop online store at www.navyshop.com.au.

Navy Bereavement Pin

Information and application for the Royal Australian Navy Bereavement Pin, commissioned by the Navy to recognise the valued contribution of all Navy personnel who gave service.

Navy Gap Year Program

Get an exciting 12-month taste of life in the Royal Australian Navy and enjoy full job training, meaningful work and memorable experiences - plus much more.

Navy Heritage

Are you planning a visit to one of the Navy’s public museums?

Open Days

Event information about upcoming ship and Navy open days.

Recruitment

Are you interested in obtaining information about joining the Royal Australian Navy?

Reunions

Planning a Royal Australian Navy-related reunion? Send us the details and we'll add it to our online Navy reunions calendar.

Sea Power Centre - Australia

Enquiries regarding Royal Australian Navy history and heritage, research and doctrine, and Sea Power Centre - Australia publications.

Service Records

Current and former Navy members can request access to their personal records i.e. documents relating to a member’s routine administration, career management, training and discharge and/or health records such as medical, dental and psychological records.

Ship Disposal

For ship disposal information, please contact Capability Acquisition and Sustainment Group via www.defence.gov.au/about/capability-acquisition-sustainment-group/contact-us.

Ship Plans

Are you looking for plans of Royal Australian Navy ships?

Social Media

Information on Navy's official social media accounts and Navy Social Media Acceptable Use Policy.

Sport Associations

Contact information for the Navy Sports Council and the various Navy sporting associations.

Support the Troops

Information on ways to show support for Australian Defence Force personnel deployed overseas including the posting ‘care packages’ (mailing windows apply).

Webmaster

Contact us with feedback about the Royal Australian Navy website, including any content updates, errors or omissions. Feedback not relating to the website will be deleted upon receipt.

Work Experience

Are you or someone you know interested in undertaking Work Experience with the Royal Australian Navy?